All too often, people will take time to register a complaint when dissatisfied with a product or service, but will not acknowledge superior work. This letter is being sent to your company to express our appreciation for an excellent job.We had our screen porch “dog proofed” by your workers. There was a minor problem with one screen. We called your office that evening, and the next morning the crew returned and replaced the entire top portion of the enclosure.
Your response to our concern is much appreciated. The workers showed the highest level of professionalism and expertise. Your people went above and beyond what we could have expected. We will gladly and confidently recommend your company to everyone we can.
Spring Hill, Florida